Privacy Notice
Thank you for visiting our website, operated by www.dgvanxi.com, referred to as the โCompany.โ
We are committed to providing a safe, enjoyable, and reliable online shopping experience, along with a high level of customer service. This commitment includes respecting and protecting the privacy of your personal information.
This Privacy Policy describes the types of information we collect from and about you when you visit our website, referred to as the โSite.โ The Site, along with all features and functionality available on it, is collectively referred to as the โServices.โ
This Privacy Policy also explains how the Company may use and share your personal information, as well as the choices you have to control certain uses of your information.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, including the transfer and storage of your personal information in the United States, Canada, or Hong Kong. You also agree to the Terms of Use, which are incorporated by reference.
If you do not agree, please do not access or use the Services.
Q: What information does the Company collect?
A: The Company may collect information from or about you in the following ways:
Information from your interactions with the Company
We collect information from and about you, your transactions, and other interactions with us.
This may include when you use the Services, make a purchase, sign up for our catalog, newsletters, or email lists, participate in sweepstakes, contests, or other promotions, submit a product review, complete a survey or similar program, send a gift or virtual gift card to someone, or otherwise contact us.
If you make a purchase from us, we may also collect your billing address.
Information you provide about a third party
If you send someone else a communication through the Services, we may collect information such as that personโs name, phone number, email address, and/or shipping address.
Information collected automatically on the Site
We, or our service providers, may use cookies, web beacons, pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online services, and interactions with our emails and online advertisements.
These technologies also allow the Company to track analytics and certain statistical information.
For example, we may collect information such as:
โ Browser type
โ Operating system or mobile device model
โ Pages viewed
โ Links clicked
โ IP address, mobile device identifier, or other unique identifier
โ Websites visited before coming to our Site
โ Time spent viewing or using the Site
โ Number of return visits
โ Clickstream and site usage data
โ Emails from us that you open, forward, or click through to our Site
Collecting this information and linking it with your personal information helps us personalize our website and improve your online shopping experience.
This may include saving your preferences while you visit the Site, identifying features, promotions, advertisements, and offers that may interest you, and showing more relevant online and mobile advertisements across computers or devices you may use.
Information from third-party sources
We may receive information from other sources to update or supplement the information you provide to us or that we collect automatically.
This may include information used to validate or update your address or other demographic information.
We may also receive information when you connect with the Company through a third party, including social networks, depending on your registration and privacy settings on those third-party sites.
Combination of information
We may combine information we receive from or about you, including information you provide directly, information we automatically collect through the Site, and information collected across different computers or devices you use.
We may also combine this information with data collected or received from other online, offline, or third-party sources.
Third-party analytics and advertisements
We may use third-party advertising, analytics, and tracking tools to better understand who uses the Site, how people use the Site, and how we can improve the effectiveness of our Services and related content.
These tools may also help us or third parties serve more targeted advertising to you across the Internet.
These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies, or similar technologies to collect and store non-personal information.
They may also combine information collected from your interaction with the Site with information collected from other sources.
We do not have access to or control over these third partiesโ use of cookies or other tracking technologies.
Q: What are my tracking options?
A: Certain parts of the Site require cookies. By registering for and using the Services, you consent to our use of cookies.
If you do not agree to the use of cookies, you may not be able to use the Services.
The following describes the four main categories of cookies and how we use them to provide the Services:
Strictly necessary cookies
These cookies are essential for enabling you to browse the website and use its functionality. Without these cookies, the Services cannot be provided.
We use these cookies, among other things, to recognize and maintain your logged-in status during your visit and to manage your shopping cart.
Performance cookies
These cookies collect information about how visitors use the Services, such as which pages they visit or whether they receive error messages.
This information does not identify you personally and is used in aggregate form to improve our Services.
Functionality cookies
These cookies allow us to remember certain choices you make about how you use the Services and provide a more personalized experience.
For example, they may help us remember your shipping country and currency preferences.
Targeting cookies
These cookies are used to deliver online advertisements that are relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
They may be placed on the Services by us or by our advertising partners with our permission.
For more information about targeting cookies and your ability to control their use, please see the Internet-Based Advertising section below.
Our system may not respond to Do Not Track requests or headers from some or all browsers.
We may use cookies or other technologies to deliver more relevant advertising and to link data collected across different computers or devices you may use.
To better understand your choices for receiving more relevant advertising or to manage your settings, please review the information below.
To learn more about managing your privacy and storage settings or opting out of third-party advertiser cookies, you may visit:
and follow the opt-out instructions.
For instructions on how to specifically opt out of Criteo advertising services, please review the Criteo Privacy Policy at:
If you wish to prevent your data from being used by Google Analytics, Google provides a Google Analytics opt-out browser add-on, available at:
Additional information about cookies, including how to refuse cookies, can be found at:
On your mobile device, you may also adjust your privacy and advertising settings to control whether you receive more relevant advertising.
We or our service providers may also use Flash cookies, also known as locally stored objects, or other similar technologies.
A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology, which may be built into your computer or downloaded or installed by you.
We use these technologies to personalize and improve your online experience, simplify processes, and store your preferences.
Flash cookies may help website visitors, for example, set volume preferences for a video experience, play games, or complete surveys.
They also help us improve our websites by measuring which areas are of greatest interest to customers.
Flash cookies may be recognized by other websites or by our marketing or business partners.
Flash cookies are different from browser cookies, and cookie management tools provided by your browser may not remove Flash cookies.
To learn how to manage privacy and storage settings for Flash cookies, please visit:
If you disable Flash cookies or similar technologies, please note that some features and services designed to make your online experience more efficient and enjoyable may not be available.
Q: How does the Company use the information collected?
A: The Company may use the information we collect from and about you for the following purposes:
โ To validate, confirm, verify, deliver, install, and track your order, including processing payment card transactions, arranging shipping, handling returns and refunds, maintaining a record of your purchases, and contacting you about your orders, including by phone, or servicing products you purchased from us
โ To improve your online shopping experience, including recognizing you and welcoming you to the Site
โ To send you catalogs, information, newsletters, promotional materials, and other offers from the Company or on behalf of our partners and affiliates
โ To provide customized Site content, targeted offers, promotions, and advertising on the Site, through third-party websites or apps, or by email or text message, offered by the Company or other marketing partners that may be of interest to you
โ To improve our websites, products, services, customer service, and overall shopping experience
โ To use your data in an aggregated, non-specific format for analytics and demographic purposes
โ To protect the security or integrity of the Site and our business, including protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities, managing risk exposure, and identifying potential hackers or unauthorized users
โ To contact you when necessary or when requested, including responding to your questions, comments, and customer support requests
โ For any other purpose described to you at the point of data collection
Q: What information does the Company share with others?
A: The Company may share personal information we collect from and about you in the following ways:
Company affiliates
We may share collected information within the Companyโs affiliated companies, as well as with any future additions to the Companyโs family of affiliated companies.
Co-marketing partners
Certain areas of the Services may be provided in partnership with third parties, such as companies that provide products and services, rewards programs, joint sales programs, sweepstakes, promotional campaigns, and other jointly sponsored events.
These Services will identify the third party.
If you choose to register for any products or services provided through these Services, you may provide your information to both the Company and the third party, or the Company may share your information directly with that third party so they can fulfill their products and services or our products and services directly to you.
Other third parties
The Company may share your information with selected partners, affiliates, and other third parties that we believe may offer products, services, or promotions that may be of interest to you.
Legal disclosures and safety
The Company may transfer and/or disclose information we receive from and about you to comply with a legal obligation, provide information to governmental authorities in accordance with applicable law, or when we believe in good faith that the law requires it.
We also reserve the right to share information with legal authorities and other companies for fraud protection, credit risk reduction, detection of technical or security vulnerabilities, enforcement of our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety, or security of third parties, users of the Services, the Company, or the public.
Sale of business
In the normal course of business, we may sell or purchase assets.
If another entity acquires all or part of the Company or its family of affiliated companies, information we have collected about you may be transferred to that entity.
In addition, if any bankruptcy or reorganization proceeding is brought by or against the Company or its family of affiliated companies, such information may be considered an asset of the company and may be sold or transferred to third parties.
If a sale or transfer occurs, we will make reasonable efforts to require that the recipient use personally identifiable information provided through this website in a manner consistent with this Privacy Policy.
Service providers
We use third-party service providers to perform certain services on our behalf when information is necessary for them to perform their duties.
Aggregate or anonymous non-personal information
We may also share or sell non-identifiable, aggregate, or anonymous information with our affiliates, agents, service providers, business partners, or other third parties for marketing, analytics, or other lawful purposes.
This type of non-identifiable and aggregate information cannot be used to personally identify you.
Text marketing and notifications, if applicable
By entering your phone number during checkout and initiating a purchase, subscribing through our subscription form, or using a keyword, you agree that we may send you text notifications related to your order, including abandoned cart reminders, as well as text marketing offers.
Text marketing messages will not exceed X messages per month.
You may unsubscribe from future text messages by clicking the unsubscribe link.
Sending text messages or using automations may require phone numbers or recipient names to be entered into our importer.
We will store and use this data to show campaign analytics and results, including message delivery status, sent status, and, in some cases, whether the purchase resulted in a sale.
If you choose to use our link shortener in text messages, we will collect information on whether the link was clicked and use it to display results in your analytics.
Any third-party service you choose to use outside the scope of www.dgvanxi.com, such as a third-party link shortener, GA tracking, or similar service, will be subject to that third partyโs specific policies, which you must agree to.
When text messages are sent, we pass the data to our text message operator to complete delivery.
Information is shared with our operator only when a marketing campaign is initiated.
If recipients no longer wish to receive messages, they must reply STOP to the message or contact us at the email address below so we can unsubscribe them successfully.
Q: How can I view, update, or remove my information?
A: If you have made a purchase, you may contact our Customer Service team at the email address listed in the Contact Us section below to access or update your information.
You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data.
We may need to retain certain data for legally permitted purposes. If so, this will be explained to you when necessary.
Q: What choices do I have about receiving communications from the Company?
A: If you make a purchase, you may automatically receive promotional emails and direct mail from the Company.
We give customers the opportunity to opt out of having their information used for purposes not directly related to placing, processing, fulfilling, or delivering a product order.
If you prefer to opt out of receiving information or materials that we believe may be of interest to you, you have the following options:
Electronic promotional offers
You may opt out of receiving promotional emails from the sender at any time by clicking the โunsubscribeโ link in any promotional email you receive.
If you have an online account, you may also change your email preferences by logging into the โYour Accountโ section of the website.
Direct mail promotional offers
If you would like to be removed from the Company catalog mailing list, please contact a Customer Service representative by email to stop receiving printed catalogs.
Other contact
In all cases, you may email us at the address listed in the Contact Us section below.
Q: What are California privacy rights?
A: If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.
To make such a request, please submit a written request to the following email address and specify that you want a copy of the Companyโs โCalifornia Privacy Rightsโ notice:
Please include โAttn: California Privacyโ in the subject line.
We are not responsible for notices that are not properly labeled, not properly sent, or do not include complete information.
Please allow up to 30 days for us to process your request. You may submit such a request once per year.
Non-affiliated third parties are independent from the Company. If you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.
Q: What about childrenโs privacy?
A: Protecting childrenโs privacy is important to us. The Site is not intended for children under the age of 13.
We do not direct the Site to children under 13, and we do not knowingly collect personal information from such children.
If you are not 18 or older, you are not authorized to use the Services.
If the Company learns that a child under 13 has provided personally identifiable information to the Site, it will make reasonable efforts to remove such information from its files.
Parents should be aware that parental control tools are available online and may help prevent children from submitting information online without parental permission or accessing material that may be harmful to minors.
Q: What about security?
A: We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about our customers and Site visitors.
While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will be completely secure.
When you enter sensitive information, such as credit card information, into our forms, we encrypt the transmission of that information using SSL, Secure Socket Layer technology.
Q: What about other websites?
A: Our website may include links to third-party websites that are not affiliated with the Company.
These websites may send their own cookies to visitors, collect data, or request your information.
The privacy policies of these websites may be very different from ours.
We are not responsible for the privacy practices of these third-party websites and cannot guarantee the security of any personal information you provide to or that is collected by such third-party sites.
Q: Where and for how long is my data stored?
A: Your personal information may be stored and processed on servers in the United States, Canada, or Hong Kong and may be subject to the laws of those jurisdictions.
The servers and databases where information is stored may be located outside the country from which you accessed this website and in a country where data protection and other laws may differ from those in your country of residence.
Your personal information may be disclosed in response to inquiries or requests from government authorities or in response to legal process in the countries where we operate.
You consent to such cross-border transfer of your personal information.
Personal information we collect, access, or process will be retained only for as long as necessary to fulfill the purposes for which it was collected, as needed for our legitimate business purposes, or as required or permitted by law.
Personal information that is no longer required for the identified purposes will be destroyed, erased, de-identified, or anonymized.
Q: What if I live internationally?
A: Our digital operations are conducted, in whole or in part, in the United States, Canada, or Hong Kong.
Regardless of where you live, you consent to having your personal data transferred to, processed in, and stored in the United States, Canada, or Hong Kong.
You also allow the Company to use and collect your personal information in accordance with this Privacy Policy.
Q: How does the Company communicate changes to this Policy?
A: Any changes to our Privacy Policy will be posted here so you will always know what information we collect, how we may use it, and whether we may disclose it to anyone.
Your continued use of the Site after changes are posted means you accept those changes.
Q: Who should I contact if I have additional questions or concerns about this Policy? How do I file a complaint?
A: We welcome you to contact us if you have any questions or concerns about our privacy practices.
Please feel free to contact Customer Service at:
For all unsubscribe requests, please contact:
For privacy-related questions, please contact:
We are transparent about how we collect and use personal information and welcome your questions and concerns.
If you have any concern or complaint about how we handle your personal information, please contact us at:
To the extent you believe we have not addressed your concerns, or if you otherwise choose to do so, you may have the right to file a complaint with a supervisory authority in the country where you reside and/or in the United States.
You may contact the U.S. Federal Trade Commission regarding your concerns.
For more information, please visit: